| Trade Name |
Practical Competencies |
Underpinning Knowledge(Theory) |
Soft Skills |
| 1. Domestic BPO |
Skills Acquired at the end of the module |
- Voice & Accent
- Voice Modulation & Intension
- Word Stress
- Punctuation
- Practice of Sentence
- Fast speech
- Pronunciation
|
|
- Group discussion Sessions, Interview Preparation, Personal Grooming,
- Concept of BPO,
- Back office Management
- Key Technical Support
- Administrative Outsourcing
Financial outsourcing
- HR outsourcing.
- Call center working.
|
|
- Listening Skills, Stress/Change Management, Telemarketing skills, Typing Skills
|
|
| Duration (Days) |
15 |
60 |
15 |
| 2. Computer Hardware |
Skills Acquired at the end of the module |
- Identification and using different input-output devices.
- cords, cables, connectors
- Identifying and practicing all the hardware tools.
- Hardware - troubleshooting
Identification of different processors, their pins. Testing and Replacing the processors. Understanding coding on the processors.
- Installing and upgrading memory.
|
|
- Block Diagram of a Computer.
- Storage & retrieval of data.
- Types of software System & Application software.
- Basic Tools {Hardware & Software)
- Types of cards used in computer system
- Motherboard [Installation, Configuration & Troubleshooting]
- Power Supply [Installation &Troubleshooting]
- Monitors (Servicing & Maintenance)
- Networking and Troubleshooting.
|
|
- Installation of DOS & Windows operating systems. Loading and configuring the device drivers.
- Identifying viruses and using antivirus programs to scan and remove different type of viruses Identify components of a simple LAN environment.
|
|
| Duration (Days) |
15 |
60 |
15 |
| 3. Bpo Non-Voice Business Training |
Skills Acquired at the end of the module |
- Practice of English Grammar
- Letter Writing and Email
- Team Work
- Control and Management
- Practical of MS office Intermediate
|
- Details Knowledge and Uses of English Grammar.
- Business writing etiquette E-mails, Letters.
- Principles of Team work
- Control and Management
- MS Office Intermediate
|
|
- Presentation skills, body language, organizational behavior skills, communication skills, interview skills
|
|
| Duration (Days) |
15 |
60 |
15 |
4. Process attendant in Chemical Plant |
Skills Acquired at the end of the module |
- Dismantling, cleaning and assembling of different types of Instruments in Chemical Plant.
- Fitting Pipe line
- Use of locking devices
- Operation and flow measurement by different instruments and equipments
|
|
- Introduction about Valves
- Introduction of Pipes
- Basic Properties of fluids.
- Different types of blowers, fans, compressor, and vacuum pumps.
- Different types of Valves.
|
|
- communication skills, body language, organizational behavior skills, interview skills
|
|
| Duration (Days) |
10 |
70 |
10 |
5. Mechanical Operation Attendant in Chemical Plant |
Skills Acquired at the end of the module |
- Operation of Ball Mill.
- Operation of Hammer Mill.
- Operation of Sieve analysis.
- Operation of plates & frame filter press.
- Operation of Rotary Vacuum filters.
- Operation of Basket Centrifuge
- Operation of Mixing Equipment, settler & decantation.
|
|
- Introduction of Various size Reduction Equipments.
- Screening definition & identification about mesh size.
- Introduction to different types of Conveyers.
- Separation of elements.
- Introduction about different types of mixing.
- Safety precautions while working.
|
|
- interview skills , body language, organizational behavior skills, communication skills
|
|
| Duration (Days) |
10 |
70 |
10 |
6. Mechanical Attendant in Chemical Plant |
Skills Acquired at the end of the module |
- Importance and uses of the personal protective equipments
- Different tools in Maintenance work.
- Operations on different types of pumps, pipes and valves.
|
|
- Purpose of Maintenance work in Chemical plant.
- Safety precautions in Chemical Plant.
- Uses of tools.
- Roles of fitter
|
|
- interview skills , body language, organizational behavior skills, communication skills
|
|
| Duration (Days) |
10 |
40 |
10 |
7. Laboratory Attendant in Chemical Plant |
Skills Acquired at the end of the module |
- Identification of acids, alkalis and solvents.
- Operation of Distillation Unit
- Operation and Installation of lab instruments.
|
|
- Safety precautions in Lab
- Introduction and identification of lab.
- Using of outfits.
- Introduction and up keep if testing instruments used in Chemical lab.
- Storage of chemical.
- Types and selection of reagents.
|
|
- interview skills , body language, organizational behavior skills, communication skills
|
|
| Duration (Days) |
10 |
40 |
10 |
8. Advance Instrumentation and control attendant. |
Skills Acquired at the end of the module |
- Soldering and de-soldering practice of PCB.
- Testing of power supply.
- Verification of different gates and flip-flops.
- Practical on timer and counter training kit.
- Ladder logic design.
- Various process controls through PLC.
- Process control through DCS.
- Alarm generation through DCS simulator.
- Computer language programming in DCS graphics architecture.
|
|
- Basic idea of solid state devices.
- Digital logic & Boolean Algebra
- Microprocessor uses
- PLC programming and installation
- Overview of Distributed control system
- DCS configuration
- Data Highway Design
- Application and Advantages of DCS.
|
|
- interview skills , body language, organizational behavior skills, communication skills
|
|
| Duration (Days) |
10 |
40 |
10 |
